Legal

Delivery & Shipping Policy

Last updated: June 2026 · Effective immediately

This Delivery & Shipping Policy explains how MenuPro delivers its services and physical products. Subscription services are delivered electronically and immediately. Physical products (QR and NFC stickers) are shipped internationally from Bahrain.

1. Digital Delivery

Software Platform

MenuPro is primarily a digital software platform. All subscription services and features are delivered electronically. No physical goods are associated with your MenuPro subscription.

Electronic Access

Upon successful registration or subscription, users receive access to the platform via their account. All features, tools, and content are accessible online through your MenuPro account.

2. Activation Timeline

Immediate Access

Access is typically granted immediately after account creation. Upon completing registration, your account is activated and you can begin using the platform right away.

Subscription Activation

Paid subscriptions are activated only after the user selects a plan and completes payment. Access to paid features is granted immediately upon successful payment confirmation.

3. Confirmation

Email Confirmation

Users receive email confirmation upon successful registration and payment. These emails serve as your receipt and confirmation of access.

4. Physical Product Shipping — QR & NFC Stickers

International Shipping

MenuPro ships physical sticker orders internationally. We currently ship to most countries worldwide. Orders are fulfilled directly by MenuPro from our base in Bahrain, Kingdom of Bahrain.

Shipping Fee

A flat shipping fee of $10.00 USD applies to all sticker orders, regardless of destination country or order size. Country-based shipping rates may be introduced in the future, and customers will be notified of any such changes before they take effect.

Delivery Timeframe

Sticker orders are typically delivered within 7–14 business days from the date of order confirmation. Delivery times may vary depending on the destination country, local customs processing, and courier availability. MenuPro is not responsible for delays caused by customs clearance or circumstances outside our control.

Order Fulfilment

All sticker orders are custom-printed and fulfilled directly by MenuPro. Orders are processed after payment is confirmed and your logo file has been received. You will receive an email confirmation once your order has been dispatched.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping fee. MenuPro has no control over these charges and cannot predict their amount.

5. Contact

Support

If you experience any issues accessing the platform after registration or payment, or have questions about a sticker order, please use our Contact Us form. We aim to respond to all inquiries within 3 business days. Subscribed users can also submit a support ticket directly from their dashboard.